On receiving an order from you we send a confirmation to your e-mail address. It is, therefore, important that you fill-in a correct e-mail address when you place an order. Save the confirmation e-mail in case you need to contact Customer Service. The order confirmation also serves as a guarantee for the proof of purchase.
3.1 Paardekooper B.V. can collect the following personal data via the website: your name, (street) address, e-mail address, user names, passwords, IP address and payment information.
3.2 This personal information is collected when you register on the website, place an order or use the website in another way.
3.3 Paardekooper B.V. will only process your personal data in accordance with the General Data Protection Regulation (GDPR).
4.1 Paardekooper B.V. collects and processes your personal data solely for the purposes specified below:
a. Contract fulfilment: if you place an order your personal details are processed by Paardekooper B.V. in order to fulfil the purchase contract. This includes payment handling and product delivery.
b. Communication: your personal information is used to communicate with you and to inform you of matters of importance related to your account and/or use of the website and the handling of any complaints. If you open an account on the website we save your personal details so you will not have to re-enter them every time you visit.
c. Marketing: your personal details are used to send you the Newsletter, special actions mailings and/or inspirational mails, if you have subscribed for them. Paardekooper B.V. can keep you informed of special offers related to the types of products you have ordered.
d. Customer service: your personal details are used to offer you customer service.
4.2 To enable a contract with you to be fulfilled Paardekooper B.V. may pass on your personal details to its partners.
5.1 Paardekooper B.V. has implemented the organisational and technical security measures needed to protect personal information and prevent its unauthorised use, accidental loss, damage or destruction.
5.2 Paardekooper B.V. saves your personal details on servers in Europe.
6.2 Cookies are small pieces of information the browser stores on the website visitor’s computer. Paardekooper B.V. uses different types of cookies for different purposes. Select which cookies we may use:
a. Functional Cookies: these cookies are necessary for the proper functioning of the webshop. The information is processed anonymously.
b. Statistics: statistical cookies help website owners understand how visitors use their website by collecting and reporting data anonymously.
c. Marketing cookies and social cookies: marketing cookies make it possible for you to be served advertisements relevant to you and tailored to your interests while social cookies enable you to share items on social media.
You may ask Paardekooper B.V. to correct, add to, delete or restrict the use of your personal data if it is factually incorrect, incomplete or is processed in a manner that contravened a legal stipulation. If you wish to exercise this right, or if you want Paardekooper to delete your personal data, please ask the Paardekooper Customer Services department:
E-mail address: firstname.lastname@example.org
Telephone number: +31 (0)88 22 22 333
8.1 Paardekooper B.V. is authorised to close your account without notice at any time. Under no circumstances will the closing of the account result in Paardekooper B.V. being liable to pay any recompense.