Paardekooper B.V. – Privacy Policy

Paardekooper B.V. makes every effort to protect the privacy of users of its website. Read the privacy policy carefully and in its entirety before you register, place an order or otherwise make use of the website

Article 1: definitions

On receiving an order from you we send a confirmation to your e-mail address. It is, therefore, important that you fill-in a correct e-mail address when you place an order. Save the confirmation e-mail in case you need to contact Customer Service. The order confirmation also serves as a guarantee for the proof of purchase.

Article 2: relevance of the privacy policy

2.1 This privacy policy is relevant for every use of the website and regulates the processing of personal data via the website.

2.2 Using the website constitutes a declaration that you have read this privacy policy and agree to be bound by the content.

Article 3: processing of personal data

3.1 Paardekooper B.V. can collect the following personal data via the website: your name, (street) address, e-mail address, user names, passwords, IP address and payment information.

3.2 This personal information is collected when you register on the website, place an order or use the website in another way.

3.3 Paardekooper B.V. will only process your personal data in accordance with the General Data Protection Regulation (GDPR).

3.4 Paardekooper B.V. will only use your personal data as described in this privacy policy.

Article 4: objective of the processing

4.1 Paardekooper B.V. collects and processes your personal data solely for the purposes specified below: 

a. Contract fulfilment: if you place an order your personal details are processed by Paardekooper B.V. in order to fulfil the purchase contract. This includes payment handling and product delivery. 

b. Communication: your personal information is used to communicate with you and to inform you of matters of importance related to your account and/or use of the website and the handling of any complaints. If you open an account on the website we save your personal details so you will not have to re-enter them every time you visit.
c. Marketing: your personal details are used to send you the Newsletter, special actions mailings and/or inspirational mails, if you have subscribed for them. Paardekooper B.V. can keep you informed of special offers related to the types of products you have ordered. 

d. Customer service: your personal details are used to offer you customer service.

4.2 To enable a contract with you to be fulfilled Paardekooper B.V. may pass on your personal details to its partners.

Article 5: security

5.1 Paardekooper B.V. has implemented the organisational and technical security measures needed to protect personal information and prevent its unauthorised use, accidental loss, damage or destruction. 

5.2 Paardekooper B.V. saves your personal details on servers in Europe.

Article 6: cookies

6.1 Paardekooper B.V. uses cookies to ensure the website functions properly. 

6.2 Cookies are small pieces of information the browser stores on the website visitor’s computer. Paardekooper B.V. uses different types of cookies for different purposes: 

a. Functional cookies: cookies needed to enable the website to function properly, including cookies needed to enable an account to be opened.
b. Analytical cookies: cookies that show how website visitors are using (components of) the website, so Paardekooper B.V. can implement improvements that ensure the website reflects the interests and meets the requirements of visitors in the best possible way. 

c. Tracking cookies: cookies to remember the preferences of a website visitor.

6.3 Paardekooper B.V. only uses cookies from third parties to improve the website’s quality and effectiveness. 

6.4 To the extent that it is required by Law the website visitor hereby gives his/her unequivocal consent for the use of cookies. The website visitor may set-up the browser in such a way that no cookies are received while using the Paardekooper website.

Article 7: right of access, correction and deletion

You may ask Paardekooper B.V. to correct, add to, delete or restrict the use of your personal data if it is factually incorrect, incomplete or is processed in a manner that contravened a legal stipulation. If you wish to exercise this right, or if you want Paardekooper to delete your personal data, please ask the Paardekooper Customer Services department:

E-mail address:
Telephone number: +31 (0)88 22 22 333

Article 8: other stipulations

8.1 Paardekooper B.V. is authorised to close your account without notice at any time. Under no circumstances will the closing of the account result in Paardekooper B.V. being liable to pay any recompense.

8.2 Paardekooper B.V. reserves the right to review and update this privacy policy at any time. You are responsible for checking the applicable Articles on a regular basis. This privacy policy was last reviewed on 25 May 2018. 

8.3 If a stipulation in this privacy policy is in contravention with the Law it will be replaced by a stipulation of equal scope that reflects the original intention of the stipulation to the extent this is legally admissible.